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Yeah definitely, people do get embarrassed.
Wow, what an idiot! I bet you were thinking yea told you so!!
Wow, what an idiot! I bet you were thinking yea told you so!!
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Yeah definitely, people do get embarrassed.
Wow, what an idiot! I bet you were thinking yea told you so!!
My groomer tells me she often has problems with very matted dogs which have to be almost shaved to get rid of the mats and tangles.I've thought of another DO/something to add to number 7.
I recently had an incident with a customer who was unhappy when I charged a bit extra to what was originally quoted to him on the phone. This was because the dog was extremely matted.
Our price estimates are based on dogs who are well maintained at home without extreme knotting or matting. So the owner didn't mention that the dog was matted on the phone so it was a surprise to him. Unfortunately because of this I don't think they'll be back, which is a shame because it was a lovely dog.
So here's my DO, always tell the groomer the state of your dog's coat when you book to get an accurate price estimate.
My groomer tells me she often has problems with very matted dogs which have to be almost shaved to get rid of the mats and tangles.
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