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Oh you guessed it YES E & L (w00t)

[SIZE=14pt]Check how much they are going to pay and get the name of the person you spoke to at E and L. They are as slippery as eels. I can send you a copy of a letter I sent them to get £1500 for some treatment. I waited 5 months for the payment.[/SIZE]

 

My vets won't deal with them you need to do it yourself and be tough and massively persistent. I think they should be shut down. Complain to the ombudsman anyway. Bet he has quite a file on them.

Cathie
 
[SIZE=14pt]One more thing, this may well NOT be your Vet's fault. Work with the Vet if you can to get this money. They will know of EandL's reputation I can assure you[/SIZE]

 

oh and one more, Send everything to E and L by recorded delivery, I note this on the letter/enclosures too with the rec delivery number, can't be too careful with this devious lot.

Cathie
 
i think you will find the claimant is responsible for making sure the claim is in in the required time limit regardless off who has it

good luck :thumbsup:
 

Oh you guessed it YES E & L (w00t)

[SIZE=14pt]Check how much they are going to pay and get the name of the person you spoke to at E and L. They are as slippery as eels. I can send you a copy of a letter I sent them to get £1500 for some treatment. I waited 5 months for the payment.[/SIZE]

 

My vets won't deal with them you need to do it yourself and be tough and massively persistent. I think they should be shut down. Complain to the ombudsman anyway. Bet he has quite a file on them.

Cathie






You were lucky only having to wait 5 months Cathy , I had to wait nearly a year for them to pay up for Mollee :rant: Its all well and good if you have money to spare , but I was a `single mum ` at the time :wacko:

Theyve just written to me and offered 5% discount for renewing , :- " you can imagine my reply cant you :oops: ;)
 
JAX said:

Oh you guessed it YES E & L (w00t)

[SIZE=14pt]Check how much they are going to pay and get the name of the person you spoke to at E and L. They are as slippery as eels. I can send you a copy of a letter I sent them to get £1500 for some treatment. I waited 5 months for the payment.[/SIZE]

 

My vets won't deal with them you need to do it yourself and be tough and massively persistent. I think they should be shut down. Complain to the ombudsman anyway. Bet he has quite a file on them.

Cathie


You were lucky only having to wait 5 months Cathy , I had to wait nearly a year for them to pay up for Mollee :rant: Its all well and good if you have money to spare , but I was a `single mum ` at the time :wacko:

Theyve just written to me and offered 5% discount for renewing , :- " you can imagine my reply cant you :oops: ;)


Oh goodness, you guys seem to have had a really rough time with E&L :eek:

I count myself lucky then that this is the first kind of mis hap i have had with them :- "

Problem is, this is not my normal vet, i have a great guy that i have been with many years who is a top orthapaedic surgeon & has done all my legs etc but now we have moved he is a fair way away.

If it was something serious i would not hesitate to go to him but for silly little things i have tried a new vet just down the road & whilst the vet himself is ok for minor things & quite capable, his admin team leave a lot to be desired. (w00t)

From the letter that E&L have sent it appears they are going to pay ALL the bill but if they dont i am sure i will find out as this is the one time the admin team at the vet are on the ball............WHEN YOU OWE THEM MONEY :angry:
 
JAX said:

Oh you guessed it YES E & L (w00t)

[SIZE=14pt]Check how much they are going to pay and get the name of the person you spoke to at E and L. They are as slippery as eels. I can send you a copy of a letter I sent them to get £1500 for some treatment. I waited 5 months for the payment.[/SIZE]

 

My vets won't deal with them you need to do it yourself and be tough and massively persistent. I think they should be shut down. Complain to the ombudsman anyway. Bet he has quite a file on them.

Cathie


You were lucky only having to wait 5 months Cathy , I had to wait nearly a year for them to pay up for Mollee :rant: Its all well and good if you have money to spare , but I was a `single mum ` at the time :wacko:

Theyve just written to me and offered 5% discount for renewing , :- " you can imagine my reply cant you :oops: ;)






thats the main reason people have insurance as they can not afford large vet bills , this is why it makes me laugh when the vet wants you to pay up front then you have to claim it back off the insurance (w00t)
 

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