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Just made complaint to the council, my lurcher pup had gone missing off the yard (she is loose and spends her time in fields with the pigs!) so contacted local police nothing there, contacted council and they said to check see if her photo was on line which it wasnt, checked following day up until 4 when it turned up, she looked so sad as well.
Phoned them up and told to pick her up by 5 as they close 4 the night, couldnt do it as pound is 25 miles away and it was 4.30 then , got a friend to pick her up at 9 following morning and they were quite abusive to him telling him to ring the F***** bell if he wanted assistance even though they were standing in front of him!!!
They then charged £50 which was £5 more than stated on web site!! Not that i mind paying but if they had put the photo on web site on day 1 then it would have only costed £27. So was really really pissed off that she had been kept there that long. GRRRRR
Phoned them up and told to pick her up by 5 as they close 4 the night, couldnt do it as pound is 25 miles away and it was 4.30 then , got a friend to pick her up at 9 following morning and they were quite abusive to him telling him to ring the F***** bell if he wanted assistance even though they were standing in front of him!!!
They then charged £50 which was £5 more than stated on web site!! Not that i mind paying but if they had put the photo on web site on day 1 then it would have only costed £27. So was really really pissed off that she had been kept there that long. GRRRRR