Hi everyone 
Sorry about the lack of K9 over the last week but hopefully everything is back now pretty much as it was.
I think I should explain what the problems have been...
K9 has been hosted with a company by the name of Klooki for the past couple of years & on the whole they have provided good service. I had what is called a reseller account with them and hosted a few different web sites for a few of my customers in addition to K9 Community. Just over a week ago I asked them to add another site to my account - a day later an email came back 'Just to let you know before the official press release - we are pulling out of hosting. We are offering a few of our valued customers an option to move to a Windows server but will be offering no new accounts'. I emailed them back saying that I probably wouldn't want to move to a Windows server but could they let me know further details about costs etc. I heard nothing back - at which point alarm bells started to ring. Then without any further communication from them at all they just turned all their servers off :blink:
I suppose I was better off than many who heard nothing from them at all and lost all their data - at least I had one fairly recent backup.
Anyway, I've now rented a whole virtual server - so I have a lot more control over everything (although not the mains switch :angry: ).
I haven't re-loaded all the uploaded pictures for the last 3 years because it was getting a little out of hand but I have re-loaded everything from the last couple of months. If you have an Avatar missing or a picture you particularly wanted let me know the details & I'll load it again from backups here.
Please let me know if you see anything that doesn't work properly :teehee: . The down side of me having full control over everthing is there is a lot more opportunity for me to get things wrong (and have no one to help me sort it out) - that's why the Chat server isn't working at the moment... :wacko: . I'll continue to try & sort the problem out but I thought it would be better to get K9 back than worry about that for the moment.
Sorry about the lack of K9 over the last week but hopefully everything is back now pretty much as it was.
I think I should explain what the problems have been...
K9 has been hosted with a company by the name of Klooki for the past couple of years & on the whole they have provided good service. I had what is called a reseller account with them and hosted a few different web sites for a few of my customers in addition to K9 Community. Just over a week ago I asked them to add another site to my account - a day later an email came back 'Just to let you know before the official press release - we are pulling out of hosting. We are offering a few of our valued customers
an option to move to a Windows server but will be offering no new accounts'. I emailed them back saying that I probably wouldn't want to move to a Windows server but could they let me know further details about costs etc. I heard nothing back - at which point alarm bells started to ring. Then without any further communication from them at all they just turned all their servers off :blink:I suppose I was better off than many who heard nothing from them at all and lost all their data - at least I had one fairly recent backup.
Anyway, I've now rented a whole virtual server - so I have a lot more control over everything (although not the mains switch :angry: ).
I haven't re-loaded all the uploaded pictures for the last 3 years because it was getting a little out of hand but I have re-loaded everything from the last couple of months. If you have an Avatar missing or a picture you particularly wanted let me know the details & I'll load it again from backups here.
Please let me know if you see anything that doesn't work properly :teehee: . The down side of me having full control over everthing is there is a lot more opportunity for me to get things wrong (and have no one to help me sort it out) - that's why the Chat server isn't working at the moment... :wacko: . I'll continue to try & sort the problem out but I thought it would be better to get K9 back than worry about that for the moment.
