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Help! Can't Post on the Forum

Discussion in 'Support and Feedback' started by AnotherRealHuman, Dec 23, 2018.

  1. Hello! This arealhuman. I've had to set up this account as I can't post on the forum. I get the message "you don't have the proper privileges to post here" (or similar wording). Could someone look into it please? Thanks :)
     
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  3. JudyN

    JudyN Well-Known Member Registered

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  4. Josie

    Josie Administrator Administrator Registered

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    Hello @arealhuman @AnotherRealHuman - You can now post. For some reason the background system rejects emails out of nowhere. It’s done this to BikerJohn and Excuseme also.

    I think it doesn’t like old email addresses or ones that aren’t the standard ‘hotmail’ ‘gmail’ etc. Is yours an old address? I’ve never seen one like yours after the @ sign
     
  5. Josie

    Josie Administrator Administrator Registered

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    p.s it MAY happen again. So just let me know if it does.

    @Biker John - Is yours working ok now?
     
  6. excuseme

    excuseme Well-Known Member Registered

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    As suggested by @Josie, I now use a gmail account and have had no problems since.:D
     
  7. Biker John

    Biker John Well-Known Member Registered

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    @Josie, yes its working fine again.
     
  8. arealhuman

    arealhuman Well-Known Member Registered

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    Hi @Josie - thanks, it seems to be working now, at least here anyway ;) I haven't changed my mail address, I've always used it here. I use Protonmail as it's private and secure, unlike Hotmail and Gmail (I especially wouldn't use Gmail!).

    If anyone wants a secure, private and free email account, try Protonmail, well respected online and created by scientists working at Cern no less!
     
  9. arealhuman

    arealhuman Well-Known Member Registered

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    Oh, whilst I'm thinking abut it @Josie, could you delete my anotherrealhuman account please? Thanks :)
     
  10. Nanny71

    Nanny71 Well-Known Member Registered

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    Had a real problem logging on today. New tablet for Christmas. Apparently my name and email address not recognised on the forum.. Despite receiving weekly forum updates.
     
  11. Nanny71

    Nanny71 Well-Known Member Registered

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    Gmail's account not recognised on this site this morning.
     
  12. arealhuman

    arealhuman Well-Known Member Registered

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    Yep, I think the forum's had its own Christmas break! I'm not receiving notifications anymore, despite checking/changing my settings. Still, that's no big deal.
     
  13. Josie

    Josie Administrator Administrator Registered

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    Hi @Nanny71 - I've checked and your account is valid so I don't know why it wouldn't let you log in on your iPad.

    Hmmm that's strange @arealhuman - You are still ticked on the system as wanting to receive updates etc.

    Once we're back properly in the New Year I will take a look if people are still having problems.
     
  14. millymojo1

    millymojo1 Member Registered

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    I can’t post either!! Help! :eek:
     
  15. Biker John

    Biker John Well-Known Member Registered

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    I must be missing something, with tech that's normal for me, but how can people put a post saying they cant post?
     
  16. millymojo1

    millymojo1 Member Registered

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    Well when I write a post, I don’t get the option to send it. I can only get myself heard by hitting reply. If that makes sense?
     
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  17. JudyN

    JudyN Well-Known Member Registered

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    Buuut, hitting 'post reply' is how you're meant to post. What would you expect a 'send' option to do?
     
  18. millymojo1

    millymojo1 Member Registered

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    I can only get myself posted if I reply to another person’s post, as I am doing now. If I try to start a new thread, that’s when the problem starts.;)
     
  19. arealhuman

    arealhuman Well-Known Member Registered

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    I had to set up another account to be able to post. As I can now post, I'm using my usual account again.
     
    millymojo1 likes this.
  20. JudyN

    JudyN Well-Known Member Registered

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    That does seem odd. Can you see the red 'Post new thread' button on the right hand side in this link? General Discussions and Lounge If so, what happens when you click on it?
     
  21. millymojo1

    millymojo1 Member Registered

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    No I only have a reply option.:mad:
    I think I’ll try creating a new account like arealhuman has done. Thanks for your help.:)
     

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